user research, experience design, organisation design, service design

CANBERRA, Australian Capital Territory


About acidlabs

Based in Canberra, Australia, acidlabs is a design studio with capabilities in user experience, design research, service design, organisation design, agile working and coaching, facilitation, and change.

The people who make up the acidlabs team believe in being active players in building a better world. We do that through the design work we do, through engagement with our community, through deliberate action, and by understanding that all work is political.

Working together gives us an opportunity to do things that make a difference that we can’t do on our own, so we seek to work with clients who make a difference in society - government, the third sector, and corporations who have a mission for a better world.

Organizations we work with are better at what they do because we helped them design it that way - and they’re happier and more effective because of our work.

Our values of honesty, trust, simplicity, and passion run through everything we do and align strongly with being a B Corp.

For us, it's people first (our own, our clients, and our community). Everything else second.

What makes us a better company?

B Impact Report

Certified since: 

June 2018

Company Score

Median Score*



The Environment section of the Assessment evaluates a company's environmental performance through its facilities; materials, resource, and energy use; and emissions. Where applicable, it also considers a company's transportation/distribution channels and environmental impact of its supply chain. This section also measures whether a company's products or services are designed to solve an environmental issue, including products that aid in the provision of renewable energy, conserve resources, reduce waste, promote land/wildlife conservation, prevent toxic/hazardous substance or pollution, or educate, measure, or consult to solve environmental problems.



The Worker section of the survey assesses the company's relationship with its workforce. This section measures how the company treats its workers through compensation, benefits, training, and ownership opportunities provided to workers. It also focuses on the overall work environment within the company through management/worker communication, job flexibility and corporate culture, and worker health and safety practices.



The Customers section of the Assessment measures the impact a company has on its customers. The section focuses on whether a company sells products or services that promote public benefit, and if those products/services are targeted towards serving underserved populations. Questions in this section will measure whether a company's product or service is designed to solve a social or environmental issue (e.g. improves health, preserves environment or creates economic opportunity to individuals or communities, promotes the arts/sciences, or increases the flow of capital to purpose-driven enterprises).



The Community section of the survey assesses a company's impact on its community. The Community section evaluates a company's supplier relations, diversity, and involvement in the local community. The section also measures the company's practices and policies around community service and charitable giving. In addition, this section includes if a company's product or service is designed to solve a social issue, including access to basic services, health, education, economic opportunity, arts, and increasing the flow of capital to purpose-driven enterprises.



The Governance section of the Assessment evaluates a company's accountability and transparency. The section focuses on the company's mission, stakeholder engagement, and overall transparency of the company's practices and policies.

Overall B Score

80 out of 200 is eligible for certification

*Of all businesses that have completed the B Impact Assessment

*Median scores will not add up to overall

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