Radfield Home Care Ltd

Home Care Services

Stafford, Staffordshire

United Kingdom

www.radfieldhomecare.co.uk

About Radfield Home Care

Radfield Home Care is an award-winning company built on an outstanding reputation that provides care services to clients who wish to remain living in their own home. Founders Dr. Hannah MacKechnie and her brother Alex Green grew up in a Residential Home for the Elderly which gave them a unique understanding of how good quality care should be delivered. They have always been passionate about creating a company that is centred in the local community and that adds value to peoples' lives and this is why Radfield is a truly caring company that keeps its clients and staff at the heart of all that they do.

Established in 2008 in Shrewsbury, Radfield Home Care soon developed an excellent local reputation and soon became the care agency of choice. This led to the business expanding into Worcestershire and then further afield to Staffordshire and Cheshire. In 2016 Hannah and Alex launched the franchising arm of the business which allows like-minded people to establish their own Radfield Home Care branch in their local area following the same principles and ethics of the core company.

Radfield Home Care are a company built on and based on positive relationships. They are all about all of their people, all of the time - be it clients, their families, health care professionals, staff, their families and so on.... This is why Radfield has developed beyond being simply a care business - Radfield is a community of care.

We became a B Corp because we wanted to demonstrate our commitment to our people and to our planet in a transparent and clear way. We are extremely proud to be the first care company in the UK to become an accredited B Corp and to represent the care sector within the B Corp community.

The Change We Seek®

Radfield Home Care has created its own core values that are at the heart of what they do each and every day.

Radfield's Core Values:

  • They are a Family | At Radfield Home Care they care about all of their people, and believe passionately that by treating their carers as a trusted family they can empower them to treat clients with the same warmth and respect
  • They are Proud to Care | They’re proud to stand out for all the right reasons, to help each and every one of their people reach their potential, and they’re proud of the fact that at Radfield, they’re always pushing for the very best
  • They are on Your Side | They believe in looking after people and empowering them to live their own unique lives to the full. They understand, listen, and act as caring advocates, to uphold wishes and ensure wellbeing
  • They seek to drive improvement in the way that domiciliary care staff are treated in the home care sector and to this aim they created our Caring for our Carers pledge to publicly demonstrate to their carers and to the care sector as a whole how to improve conditions for hard working care staff.

Caring for Our Carers Pledge:

  • Invest in quality training, and provide ongoing learning and development opportunities to enable carers to strengthen their skills and knowledge
  • Recognise hard-working carers with ample rates of pay which reflect the time it takes to travel to and from a client’s home
  • Help positively influence societal attitudes towards carers, promote good practice, and empower teams to go above and beyond client expectations
  • Listen to and support carers, working alongside them to ensure as a team tjeu continually deliver exceptionally high standards.

What makes us a better company?

B Impact Report

Certified since: 

December 2016
Summary:

Company Score

Median Score*

Environment

Environment

The Environment section of the Assessment evaluates a company's environmental performance through its facilities; materials, resource, and energy use; and emissions. Where applicable, it also considers a company's transportation/distribution channels and environmental impact of its supply chain. This section also measures whether a company's products or services are designed to solve an environmental issue, including products that aid in the provision of renewable energy, conserve resources, reduce waste, promote land/wildlife conservation, prevent toxic/hazardous substance or pollution, or educate, measure, or consult to solve environmental problems.

4
7
Workers

Workers

The Worker section of the survey assesses the company's relationship with its workforce. This section measures how the company treats its workers through compensation, benefits, training, and ownership opportunities provided to workers. It also focuses on the overall work environment within the company through management/worker communication, job flexibility and corporate culture, and worker health and safety practices.

29
18
Customers

Customers

The Customers section of the Assessment measures the impact a company has on its customers. The section focuses on whether a company sells products or services that promote public benefit, and if those products/services are targeted towards serving underserved populations. Questions in this section will measure whether a company's product or service is designed to solve a social or environmental issue (e.g. improves health, preserves environment or creates economic opportunity to individuals or communities, promotes the arts/sciences, or increases the flow of capital to purpose-driven enterprises).

11
N/A
Community

Community

The Community section of the survey assesses a company's impact on its community. The Community section evaluates a company's supplier relations, diversity, and involvement in the local community. The section also measures the company's practices and policies around community service and charitable giving. In addition, this section includes if a company's product or service is designed to solve a social issue, including access to basic services, health, education, economic opportunity, arts, and increasing the flow of capital to purpose-driven enterprises.

42
17
Governance

Governance

The Governance section of the Assessment evaluates a company's accountability and transparency. The section focuses on the company's mission, stakeholder engagement, and overall transparency of the company's practices and policies.

10
6
Overall B Score
96
55

80 out of 200 is eligible for certification

*Of all businesses that have completed the B Impact Assessment

*Median scores will not add up to overall

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